DX OI - Policy is not capturing messages between @ symbol
Article ID: 245294
Updated On:
Products
DX Operational Intelligence
Issue/Introduction
we have created a simple policy to capture a pattern "test77" within the message of an alarm.
This policy works well EXCEPT if the pattern is surrounded by @ symbol
E.g. The following alarm is never captured by the policy
The Disk Read Time value @test77@ new is greater than the threshold value of 100
It seems an issue processing words between @
This policy works perfectly if the alarm message does not contain the word "test77" between "@" symbols
Environment
DX Platform 21.3.1 and DX SaaS
Cause
This problem is related to defect # DE537034
Resolution
Contact Broadcom Support to obtain a copy of the fix for defect DE537034
Additional Information
Feedback
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