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DCS and CWP drivers are missing after upgrading to SEP 14.3 RU4

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Article ID: 242860

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Data Center Security (DCS) and Cloud Workload Protection (CWP) drivers are missing and agent services are left in a disabled state after upgrading the Symantec Endpoint Protection (SEP) agent to 14.3 RU4 (14.3.7388.4000).

Environment

Release : 14.3 RU4

Component : 

Resolution

This issue is fixed in Symantec Endpoint Protection SEP 14.3 RU4 Refresh build (14.3.7393.4000).  Corrected an issue that prevented the SEP agent from properly filtering DCS/CWP services during upgrade.  This build should be deployed if SEP and DCS are running in tandem.

For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.

Additional Information

ESCRT-9230