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Service Virtualization Upgrade Review

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Article ID: 239713

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Updated On:

Products

Service Virtualization CA Continuous Application Insight (PathFinder) CA Application Test

Issue/Introduction

If you are planning to upgrade Service Virtualization (SV/DevTest), and would like help reviewing your upgrade and back out plans, the Support team has created a questionnaire/form to help you plan and document your upgrade.

Environment

All Releases of Service Virtualization

Resolution

Please complete the attached form with as accurate detail as possible. If the form is missing any important information for your specific environment, please let Support know. 

Note: If you plan to upgrade more than one environment, such as Development, QA, or Production, please fill out a separate form for each environment.

Once you have completed the form, open a Severity: Low - 4 Support case, asking support to review the upgrade plan with you. After Support completes the upgrade review, the Support case will be closed. If you experience any issues during your upgrade, please open a new support case, detailing the problem.

Additional Information

SV/DevTest Product Documentation:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/devops/devtest-solutions/10-7.html

Knowledge Base Articles:

 

If you are planning to upgrade Agile Requirements Designer (ARD) see https://knowledge.broadcom.com/external/article?articleId=239714

 

If you are planning to upgrade Test Data Manager (TDM) see https://knowledge.broadcom.com/external/article?articleId=239718

Attachments

1650312000455__Devtest_Upgrade_Runbook.xlsx get_app