Upgrading GSS 3.3 to RU9, RU10, or RU11
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Upgrading GSS 3.3 to RU9, RU10, or RU11


Article ID: 239499


Updated On:


Ghost Solution Suite


How to upgrade to GSS 3.3 RU9, RU10, or RU11


GSS 3.3 RU9, RU10, RU11


The upgrade process for Ghost Solution Suite is fairly simple and the newest version of GSS can be directly installed overtop of the previous version if the supported upgrade path is followed:

Download the latest version of Symantec Ghost Solution Suite

Upgrade path from 3.3 versions:


Upgrade path from 3.2 releases:

Supported Upgrade Paths for Ghost Solution Suite 3.3

Upgrade Process

*This guide informs on the upgrade process from Ghost Solution Suite. Please backup all information/databases and view the Ghost Solution Suite documentation before proceeding.

* So installation goes smoothly, log onto the GSS with current GSS Application Id. 

  1. Download the latest version of Ghost Solution Suite and select "Extract & Execute App", this will create the familiar DSSETUP folder in the directory that is selected.

  2. Select Custom Install to preserve the database from the previous version of Ghost Solution Suite install.

  3. Accept the Software License Agreement

  4. Select the location where the previous version of Ghost Solution Suite files are located, it is recommended to choose the location that Ghost Solution Suite is installed at so files are overwritten and updated accordingly. Locate and link your license file in the prompt below.

    *Note, each major release of Ghost Solution Suite has a unique license file. License files from previous base versions will not work on upgrades and vice versa. Example: if you are upgrading from a 3.2 release to 3.3, a new license file is required. If you are installing a release update "RU" but the major release version isn't changing, the existing license file can be used. Example: 3.3 RU3 to 3.3 RU8.
  5. Select the server path then decide if the current permissions which is to allow for Full Control for Everyone or if permissions need to be changed to allow only Administrator and Authenticated User Groups to have full access only to the express share. If no changes are to be made for the express share then untoggle the 'Create Ghost Solution Suite Share option'.

  6. Verify the I.P. address and install path are correct and enter a administrator username and password. This can be either a local administrator or a domain administrator.

  7. Verify that the server found is the correct server and that the database name matches the previous installation of Ghost Solution Suites database.

  8. Select either Windows NT authentication or SQL server authentication

  9. Select yes to the below notification, this ensures that the prior Ghost Solution Suite database is used with the new Ghost Solution Suite install.

  10. Configure PXE settings, by default the PXE server and GSS server use the same I.P. address. Advanced installations may require changing the PXE server address to a different location.

  11. Select "Ok" when notified that a DHCP service is required for PXE to function correctly.

  12. Verify the I.P. address matches the address provided earlier for the GSS server, this is where the default DAgent settings will point to.

  13. Select "On this computer"

  14. Select install

  15. Select "Yes" to replace the eXpress share (Make sure all prior images are backed up to a different location before proceeding).

After this process completes, verify that all services have been restart and Ghost Solution Suite should be correctly upgraded.