Agent Offline - Error: Could not recover node_infos

Products

• CA Release Automation - Release Operations Center (Nolio)

Issue/Introduction

Our Windows CARA Agent is offline and we're seeing below error in the nimi.log file

 

2022-03-17 11:26:01,706 [WrapperSimpleAppMain] ERROR (com.nolio.nimi.persistency.filepersister.FileManager:144) - Could not recover node_infos : 0.
java.io.EOFException
 at java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2671)
 at java.io.ObjectInputStream$BlockDataInputStream.readShort(ObjectInputStream.java:3146)
 at java.io.ObjectInputStream.readStreamHeader(ObjectInputStream.java:858)
 at java.io.ObjectInputStream.<init>(ObjectInputStream.java:354)
 at com.nolio.nimi.persistency.filepersister.FileManager.getPersistentObject(FileManager.java:140)
 at com.nolio.nimi.persistency.filepersister.PersistentMap.recover(PersistentMap.java:76)
 at com.nolio.nimi.persistency.filepersister.PersistentMap.<init>(PersistentMap.java:52)
 at com.nolio.nimi.persistency.filepersister.FilePersister.getPersistentMap(FilePersister.java:53)
 at com.nolio.nimi.persistency.filepersister.FilePersister.getPersistentMap(FilePersister.java:37)
 at com.nolio.nimi.routing.impl.RoutingInfoDB.init(RoutingInfoDB.java:85)
 at com.nolio.nimi.routing.impl.RoutingInfoDB.<init>(RoutingInfoDB.java:81)
 at com.nolio.nimi.routing.impl.RouterImpl.<init>(RouterImpl.java:57)
 at com.nolio.nimi.NimiDirector.init(NimiDirector.java:85)
 at com.nolio.nimi.NimiPostOffice.openOffice(NimiPostOffice.java:49)
 at com.nolio.platform.shared.communication.CommunicationNetwork.connect(CommunicationNetwork.java:58)
 at com.nolio.platform.agent.DeployerLifecycle.start(DeployerLifecycle.java:503)
 at com.nolio.platform.agent.Deployer.main(Deployer.java:63)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:290)
 at java.lang.Thread.run(Thread.java:748)
2022-03-17 11:26:01,706 [WrapperSimpleAppMain] ERROR (com.nolio.nimi.persistency.filepersister.PersistentMap:83) - Could not recover node_infos:0.

Environment

Release : 6.6

Component : CA RELEASE AUTOMATION AGENT

Resolution

Follow the KB below for cleaning out caches, etc.. and then restart the agent.

KB: CA Release Automation Clean up and Troubleshooting best practices