Release : 6.5, 6.6, 6.7 or higher
Component : CA RELEASE AUTOMATION RELEASE OPERATIONS CENTER
It will be difficult to have a single document covering various aspect of system maintenance activity, but we try our best to summarize most common scenarios and troubleshooting of same.
Before performing any maintenance or troubleshooting it is better to analyze the cause of the issue and henceforth it is important to review application logs. Please find document below listing various logs and information collected in them.
Some common folders which are important and required for cleanup are list below. Please note that some of the folders may not be present as it is determined by which version of CA Release Automation you are using and which components are installed and in what conjunction. Nolio RA services should be stopped, before the cleanup, on the system where the file/folder cleanup is taking place.
Please find some common scenarios and respective troubleshooting steps
NAC and NES