SPC-OCC-10257 the user XXXX has no privileges in OneClick. Please have a OneClick administrator verify the user's privileges in the OneClick Users tab.
Run the "ps -ef" commands below to confirm if both processes are running:
ps -ef | grep -i mysql
ps -ef | grep -i tomcat
1. Login as spectrum install owner account on the OneClick web server machine
2. Navigate to the $SPECROOT/tomcat/bin/ directory
3. Run the following command to stop the Tomcat process:
Run the following command to start the Tomcat process:
Restart tomcat services should the issue.
If tomcat restart does not solve issue, try steps from below article.