AIOps - "DX Admin"-email-link not working properly. "The system is currently down."
Article ID: 237197
Updated On:
Products
DX Operational Intelligence
DX Application Performance Management
CA App Experience Analytics
Issue/Introduction
Symptoms:
- Normally, to log into your On-Premise installation a link similar to this one will be used:
http://apmservices-gateway.dxi.apps.<your-domain>/dxiportal/#/dxiportal/login
- However, when a new user is created the "DX Admin"-email is sent to the user and this email contains a different link:
http://adminui.dxi.apps.<your-domain>/sppclient#/login?cn=<tenant-name>- If the user clicks this particular link he will get an error message similar to the below one and after clicking "OK" the error message comes back.
Environment
DX Platform 20.x, 21.x
Cause
This problem is related to defect DE531074
Resolution
To be fixed in the next on-premise release.
Additional Information
Feedback
Yes
No
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