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AIOps - "DX Admin" emails sent during user creation uses "First name" instead of "User name"

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Article ID: 237132

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Updated On:

Products

DX Operational Intelligence DX Application Performance Management CA App Experience Analytics

Issue/Introduction

Is there a way of modifying the template of the email that is automatically sent to users when users are created?

The username presented in the email is using the "First name" instead of the "User name" here is an example:

Cause

This problem is related to defect DE531044

Environment

DX Platform 20.x, 21.x

Resolution

To be fixed in next on-premise release.

Additional Information

https://knowledge.broadcom.com/external/article/190815/aiops-troubleshooting-common-issues-and.html

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