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AIOps - Unable to login, postgresql pod in CrashLoopBackOff


Article ID: 237037


Updated On:


DX Operational Intelligence DX Application Performance Management CA App Experience Analytics



- Unable to login
- dxi-postgresql pod is in CrashLoopBackOff status
- postgres pod logs reports the below messages

2022-03-16 09:26:16.383 UTC [26] LOG:  listening on Unix socket "/var/run/postgresql/.s.PGSQL.5432"
2022-03-16 09:26:16.385 UTC [26] LOG:  listening on Unix socket "/tmp/.s.PGSQL.5432"
2022-03-16 09:26:16.990 UTC [26] LOG:  redirecting log output to logging collector process
2022-03-16 09:26:16.990 UTC [26] HINT:  Future log output will appear in directory "log".
.... stopped waiting
pg_ctl: could not start server
Examine the log output.



Insufficient allocated disk space

pg-data-clamp pvc had been manually reconfigured and reduced from 1GB to 300MB and only 34Mb was available.


DX Platform 2x


Increase capacity to the pg-data-clamp PVC

As per documentation:

Starting from 21.3.x, the min requirement is 50GB



If you are using DX Platform 20.2.1, do not change the default allocated capacity as DSP functionality (dsp_db) requires a lot of space.  dsp db is no longer used in 21.3 or later versions. 

Additional Information