DX APM - Unable to access APM UI, error "HTTP ERROR 503 Waiting for a connection with the DB. Try again, shortly"
Article ID: 235315
Updated On:
Products
DX Application Performance Management
DX Operational Intelligence
Issue/Introduction
The following error is reported when trying to open DX APM:
Environment
DX APM 21.3
Cause
apmservices-apmbacking service is not running
Resolution
How to verify this condition:
kubectl get pods -n<namespace> | grep apmbacking
Solution:
1) Scale up apmservices-apmbacking service
kubectl scale --replicas=1 deployment apmservices-apmbacking-singleton -n<your-dxi-namespace>
2) Ensure apmservices-apmbacking service is configured to start during dx platform services restart
vi <dx-platform-home>/tools/dx-admin.data
If for some reason initial value is 0, change it to 1, then save the file
Additional Information
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