Capture interfaces not displayed or missing

Products

• Security Analytics
• Security Analytics - VA

Issue/Introduction

When logging into the Security Analytics user interface, the Capture Summary tab is missing the capture interfaces usually listed at the bottom of the page.  This may be accompanied by a message in a pink banner at the top that /pfs is inaccessible.

Cause

This can be caused by two things usually:

• the /pfs file system is not mounted (check using 'df -h' from the command line)
• the appliance is not licensed correctly

Resolution

Log in as root and run df -h.  If you notice that the /pfs partition is not mounted, that is your problem.  Follow the steps in this article to resolve possible /pfs file system issues.

"Critical Error: PFS is inaccessible" on Security Analytics

If the appliance is not yet licensed, apply a valid license and check the Capture Summary page again.