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Will VIP service be interrupted when the Service End Date lapses?

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Article ID: 229317

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Updated On:

Products

VIP Service

Issue/Introduction

The Account tab within VIP Manager displays the Service End Date.

Cause

Expired VIP accounts may be at risk of losing VIP Service beyond the service end date.

Resolution

To avoid any service interruption, organizations with a VIP account near or past the Service End Date should contact their authorized Broadcom reseller or account manager to request a temporary extension while the renewal is in process.  

Visit https://www.broadcom.com/ to find a VIP software partner, or click here to get in contact with Broadcom's Symantec Enterprise Division.

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