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Unreadable sectors detected in storage array

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Article ID: 227708

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Updated On:

Products

Security Analytics

Issue/Introduction

SANtricity or Dell MDSM is complaining that there are unreadable sectors detected on the storage array.  You may see this the following error as well:

Failure Entry 1: USM_UNREADABLE_SECTORS_EXIST-Recovery Failure Type Code: 75

Resolution

Generate a storage log bundle and open a technical support case so that the storage array can be diagnosed by support.  Most likely a hard drive will need to be replaced.

Additional Information

210792 - How to generate a support bundle for Dell MD3860 or NetApp attached storage