When creating an adjustment transaction to remove actual hours from an assignment, the Approve WIP Adjustment feature is doubling the count value so the actual hours will display 0.00 when you run the 'Import Financial Actuals' job, but the assignment Actual Cost field will now display a negative value.
This will happen for Labor and Non Labor resources.
Steps to Reproduce:
Expected Result: The Actual Cost field in CA PPM or Open Workbench (OWB) to display $0.00.
Actual Result: The actual Cost field in CA PPM displays as -5.00 and OWB display ($5.00).
The -5 value changed on the quantity field is an amount that represents the current quantity, not an adjustment amount.
Therefore if the original quantity was a positive 5 and the new quantity is a negative 5, the total difference between the two amounts is -10.
Quantity amounts should NOT go below zero. CA PPM does not accept negative quantities and if a negative amount is entered, the application will only go down to zero.
The steps described above are incorrect for making an adjustment entry and should not be used. The user should make an adjustment directly on the existing Voucher Transaction WIP record, changing the quantity from 5 to 0. The change in the quantity should always reflect the desired total; not a value that should be decremented.
When Timesheet Entries are created, a direct WIP adjustment is not advised as the Timesheet totals and WIP totals will be out-of-sync. When timesheet entries need adjustment, make the adjustment to the number of hours to reflect the new total quantity, in this example, change 5 hours on the timesheet to zero (0) hours (do not delete the timesheet entry row), execute the sequence of jobs and the information will flow into WIP and provide the expected outcome.
An idea has been logged within the communities, please add your comments and vote for it:
Ability to adjust Actual Hours entered through Transaction Entry