After loading the Identity Governance Reports into CA Business Intelligence (CABI) JasperReport Server, the steps below were followed:
1- In the Identity Governance portal, navigate to Reports, View Reports.
2- Select a Universe --- ConnectedUniverse ---
3- Select a report that you wish to generate and view --- Users overview ---
However, only a blank page is displayed. (No report parameter options).
Using Wireshark (between IG server and Jasper Report server), there is no evidence of an attempt to establish a connection.
Browser security restricts the page from being loaded
Release : 14.x
Component : JASPERSOFT REPORTS FOR IDENTITY GOVERNANCE
The restriction could be on the network level - ensure no Firewall is blocking the communication between Jasper Report Server and IG.
Another possible cause is a web browser restriction, ensure the web browser trusts the Jasper Report Server host and allows traffic to and from it.