AIOps - dxi-component-scale.sh doesn't enable the product(s) in LaunchPad
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AIOps - dxi-component-scale.sh doesn't enable the product(s) in LaunchPad

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Article ID: 223093

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Updated On:

Products

DX Operational Intelligence DX Application Performance Management CA App Experience Analytics

Issue/Introduction

I have installed DX OI only and I would like to enable APM and/or AXA

As per documentation, for example I have scaled up APM product using : dxi-component-scale.sh -n <namespace> -p apm UP 

but APM doesn't appear as an option in LaunchPad

 

Environment

DX Operational Intelligence 2.x
DX Application Performance Management 2.x
DX AXA 2.x

Cause

This is a defect in dxi-component-scale.sh, it is not enabling the respective product in apmservices-manager config map. 

Resolution

1. Go to K8s or Openshift master

2. Edit config map of apmservices-manager 
 kubectl edit configmap apmservices-manager

3. Locale below properties and enable the appropriate product (the one you have scaled up using dxi-component-scale.sh

APMMANAGER_AXA_ENABLED: "false"
APMMANAGER_DXCOMPONENTS_APM_ENABLED: "false"
APMMANAGER_DOI_ENABLED: "true"

3. Restart apmservices-manger pod

Scale down
kubectl scale --replicas=0 deployment apmservices-manager-001 -n<namespace>

Check pods is not availabe: 
kubectl get pods -n<namespace> | grep apmservices-manager

Scale Up: 
kubectl scale --replicas=1 deployment apmservices-manager-001 -n<namespace>

Additional Information

https://knowledge.broadcom.com/external/article/190815/aiops-troubleshooting-common-issues-and.html