Testing SNMP traps with PGP Encryption Server (Symantec Encryption Management Server)
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Testing SNMP traps with PGP Encryption Server (Symantec Encryption Management Server)

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Article ID: 220746

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Updated On: 08-23-2024

Products

Encryption Management Server Gateway Email Encryption PGP Command Line PGP Key Management Server PGP Key Mgmt Client Access and CLI API PGP SDK Desktop Email Encryption Drive Encryption Endpoint Encryption File Share Encryption PGP Encryption Suite

Issue/Introduction

The PGP Encryption Server (Symantec Encryption Management Server) is an SNMP client.

An SNMP management server can be used to monitor the (Symantec Encryption Management Server).

The PGP Encryption Server uses SNMP version 3.

This version requires that a username and password is shared between the PGP Server and the SNMP management server.

You can test that PGP Encryption Server is sending SNMP traps using the snmptrapd utility.

Environment

PGP Encryption Server release 10.5 and above.

Resolution

1. Configure the SNMP service

  1. In the PGP Encryption Server administration console, navigate to Services / SNMP.
  2. Click on the Edit button.
  3. Ensure network Interface 1 is selected.
  4. If you have not already configured a username and password or do not have a record of the password, click on the Change Credentials button and enter a username and password. For example, choose a username of admin and a password of password.
  5. In the Recipient text box, enter the IP address of the PGP Server itself. This will be the IP that appears next to Interface 1. For example:

2. Obtain the Engine ID

Each SNMP entity has an identifier called the Engine ID. The SNMP management server will probably require it.

For assistance using SNMP on the PGP Encryption Server to test via the command line, please reach out to Symantec Encryption Support for further guidance.

 

 

Additional Information

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