Where can I get a Symantec VIP credential token?

book

Article ID: 220638

calendar_today

Updated On:

Products

VIP Service VIP Service

Issue/Introduction

A VIP credential ID is required where VIP 2-factor authentication.is protecting the login.

Resolution

Instruction for purchasing a hard token or downloading the free VIP Access app for Apple, Android, and Windows can be found here.  The VIP Credential ID is displayed when the app is launched, with the security code below it. 

To add the credential ID to your account, please contact your organization's helpdesk. (see also: VIP Access token, mobile or desktop credential Q&A troubleshooting help)