iPXE installation is failing with message: Application Pool named SBSAppPool already exists

Products

• Ghost Solution Suite

Issue/Introduction

The customer is trying to install iPXE on his GSS (Ghost Solution Suit) server. The following articles were followed:

185052 "iPXE support in Ghost Solution Suite 3.3"

Prerequisites-for-installing-iPXE-feature

As far as the customer can tell, the installation finished without errors. However, when he tries to load the default iPXE page:

http://localhost:4433/Altiris/iPXE/GetPxeScript.aspx

the above page doesn't load.

When we looked at IIS Manager, the iPXE website was not created:

Environment

GSS 3.3 RUx

Resolution

1. Review the following log files:

C:\Program Files (x86)\Altiris\eXpress\Deployment Server\iGSSPXEServer_install_Success_{Date_Time).log
C:\Program Files (x86)\Altiris\eXpress\Deployment Server\iGSSPXEServer_install_fail_{Date_Time).log
C:\Program Files (x86)\Altiris\eXpress\Deployment Server\iPXEPXEServer_install_success_{Date_Time).log
C:\Program Files (x86)\Altiris\eXpress\Deployment Server\iPXEPXEServer_install_fail_{Date_Time).log

2. See under the most recent "iPXEPXEServer_install_success_{Date_Time).log" if you have entries like these ones:

2:02:57 PM: iPXEAddVirDir script status: CheckIfSiteExists: Web Site iPXE exists
2:02:57 PM: iPXEAddVirDir script status: AddAppPool: Application Pool named SBSAppPool already exists
2:02:57 PM: iPXEAddVirDir script status: the operation completed with error  Error=0x80041003
2:02:57 PM: iPXEAddVirDir script status: Error Message: Access denied
2:02:57 PM: iPXEAddVirDir script status: Error: Failed to create endingProcesses
2:02:57 PM: iPXEAddVirDir script status: the operation completed with error  Error=0x1A8
2:02:57 PM: iPXEAddVirDir script status: Error Message: Object required

If so, according to the iPXEPXEServerInstallSuccess log, there was a failure when checking the needed application pools. In this case the SBSAppPool.

Note: With a successful iPXE installation, you should see that the following 2 Application Pools were created:

IPXEAppPool
SBSAppPool

 

3. The simplest way to address the error above is by adding the following entries to the C:\Windows\System32\inetsrv\config\applicationHost.config file:

A. Add SBSAppPool entry (in bold below)

<system.applicationHost>
    <applicationPools>
      <add name="DefaultAppPool" />
      <add name=".NET v4.5 Classic" managedRuntimeVersion="v4.0" managedPipelineMode="Classic" />
      <add name=".NET v4.5" managedRuntimeVersion="v4.0" />
      <add name="Classic .NET AppPool" managedRuntimeVersion="v2.0" managedPipelineMode="Classic" />
      <add name=".NET v2.0 Classic" managedRuntimeVersion="v2.0" managedPipelineMode="Classic" />
      <add name=".NET v2.0" managedRuntimeVersion="v2.0" />
            <add name="SMP Server AppPool" enable32BitAppOnWin64="false" managedRuntimeVersion="v4.0" managedPipelineMode="Integrated">
                <processModel idleTimeout="00:20:00" />
            </add>
            <add name="Symantec Agent AppPool" managedRuntimeVersion="v4.0" managedPipelineMode="Integrated" />
            <add name="Symantec Task Server AppPool" autoStart="true" enable32BitAppOnWin64="false" managedRuntimeVersion="v4.0" managedPipelineMode="Integrated" />
            <add name="SBSAppPool" />
        <applicationPoolDefaults managedRuntimeVersion="v4.0" />
        <processModel identityType="ApplicationPoolIdentity" />
      </applicationPoolDefaults>
    </applicationPools>

B. Also add the actual iPXE site reference (in bold section below):

<bindings>
                    <binding protocol="https" bindingInformation=":4726:" sslFlags="0" />
                </bindings>
                <limits connectionTimeout="00:15:00" />
            </site>
            <site name="iPXE" id="4433" />
                <application path="/">
                    <virtualDirectory path="/" physicalPath="C:\Program Files (x86)\Altiris\eXpress\Deployment Server\PXE" />
                </application>
                <application path="/Altiris">
                    <virtualDirectory path="/" physicalPath="C:\Program Files (x86)\Altiris\eXpress\Deployment Server\PXE" />
                </application>
                <application path="/Altiris/iPXE" applicationPool="SBSAppPool">
                    <virtualDirectory path="/" physicalPath="C:\Program Files (x86)\Altiris\eXpress\Deployment Server\PXE\iPXE" />
                </application>
                <application path="/Altiris/Images" applicationPool="SBSAppPool">
                    <virtualDirectory path="/" physicalPath="C:\Program Files (x86)\Altiris\eXpress\Deployment Server\PXES\Images" />
                </application>
                <bindings>
                    <binding protocol="http" bindingInformation="*:4433:" />
                </bindings>
            </site>
      <siteDefaults>
        <logFile logFormat="W3C" directory="%SystemDrive%\inetpub\logs\LogFiles" />
        <traceFailedRequestsLogging directory="%SystemDrive%\inetpub\logs\FailedReqLogFiles" />
      </siteDefaults>

C. From command as administrator run: IISRESET

D. Run From the DSSetup folder run: GSSServerIPXEAddon.msi then run PXEServeriPXEAddon.msi

E. From command as administrator run: IISRESET

F. Then as a test enter in the web browser:  http://localhost:4433/Altiris/iPXE/GetPxeScript.aspx link returned a response and that the proper iPXE site has been created under IIS Manager > Sites ( may need to close IIS Manager then reopen to view proper iPXE virtual folder  structure )