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GIM69168E error when trying to Apply Product

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Article ID: 216437

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Updated On:

Products

Datacom/Server Datacom/AD Datacom/DB

Issue/Introduction

We are trying to install CA Datacom Server 15.0 in our test region and it keeps failing in the Apply step/job when tried with both CA Recommended Service and CA Chorus

Getting the same error with both CA RS and CA CSM;
GIM69168E ** HFSCOPY PROCESSING TO THE SRVHFS2 LIBRARY FAILED FOR HFS CADCDB32 IN SYSMOD CAYTF02. THE RETURN CODE (12) 

Environment

z/OS

 

Cause

Snippets of the outputs are down below. Note down the reason code to diagnose the error

IGD104I HFS FILE WAS RETAINED, DDNAME IS (SRVHFS2 )
FILENAME IS (/CS02/users/DATACOM/dbsrv/lib/)
IGD104I HFS FILE WAS RETAINED, DDNAME IS (SRVHFS3 )
FILENAME IS (/CS02/users/DATACOM/dbsrv/bin/)
....
....
GIM69168E ** HFSCOPY PROCESSING TO THE SRVHFS2 LIBRARY FAILED FOR HFS CADCDB32 IN SYSMOD CAYTF02. THE RETURN CODE (12)
PAGE 0002  - NOW SET TO TARGET ZONE CAIT0    DATE 06/01/21  TIME 20:57:27  SMP/E 36.109  SMPOUT   OUTPUT
          EXCEEDED THE ALLOWABLE VALUE. DATE 21.152 - TIME 20:57:27 - SEQUENCE NUMBER 000003.
GIM30216I    APPLY PROCESSING FAILED FOR SYSMOD CAYTF02. SYSTEM UTILITY PROCESSING FAILED FOR AN ELEMENT IN CAYTF02.
GIM30202E ** APPLY PROCESSING FAILED FOR SYSMOD RO79251. ALL SYSMODS THAT WOULD HAVE SUPERSEDED RO79251 HAVE FAILED.
GIM35942I    SYSMOD CAYTF02, WHICH WOULD HAVE SUPERSEDED SYSMOD RO79251, FAILED.
GIM30223E ** APPLY PROCESSING FAILED FOR SYSMOD CAYTF00. PROCESSING FAILED FOR SYSMOD RO79251, WHICH WAS SPECIFIED ONTHE ++IF REQ OPERAND.
....
....
BPXF150I MVS DATA SET WITH DDNAME SMP00007 SUCCESSFULLY COPIED INTO BINARY HFS FILE /CS02/users/DATACOM/dbsrv/lib/CADCDB32.
BPXF173E RETURN CODE 0000008B, REASON CODE 0924041A.  APF ATTRIBUTE CANNOT BE SET FOR FILE /CS02/users/DATACOM/dbsrv/lib/CADCDB32.

Resolution

To further diagnose the error, refer to the IBM documentation on BPXF####E and navigate to z/OS UNIX reason codes and grab the last halfword reason code. This case it would be 041A
or
in omvs, issue bxpmtext follwed by the whole reason code --> bpxmtext 0924041A

The error indicates 
"BPXMRXAT 12/05/14                                                             
JRAPFNotAuthorized: The chattr function can not be performed to change the APF
attribute because the caller is not permitted to the BPX.FILEATTR.APF facility
class.                                                                        
                                                                              
Action: If the user is allowed to use chattr to change the APF attribute, the 
user must be permitted to the BPX.FILEATTR.APF facility class."

It was determined that this was a security error. Issue resolved after the security team granted client access to the IBMFAC resources. Top Secret message in the job output;

TSS7250E 136 J=SPGNNWAP A=SPGNNW TYPE=IBMFAC RESOURCE=BPX.FILEATTR.APF
TSS7251E Access Denied to IBMFAC <BPX.FILEATTR.APF>
TSS7250E 136 J=SPGNNWAP A=SPGNNW TYPE=IBMFAC RESOURCE=BPX.FILEATTR.PROGCTL
TSS7251E Access Denied to IBMFAC <BPX.FILEATTR.PROGCTL>

Additional Information

Although this was for CA Datacom Server, this could happen to any Product or PTF when trying to APPLY. 

KBA 200779: GIM69168E HFSCOPY FAILED FOR J2Z4IAKI while installing CFF6F00 for BPXF140E Reason Code 0594003D
KBA 45008: CA Top Secret for z/OS LDAP V15.1 INSTALL ISSUE, the Apply is gets error message: GIM69168E for BPXF140E Reason Code 0549010C