Creating a temporary NIM route to access the NIM UI

Products

• DX Operational Observability

Issue/Introduction

ServiceNow integration is not working. How to troubleshoot issues between NIM and ServiceNow?

Environment

• DX O2 OnPrem
• Openshift

Resolution

1) Create a NIM route, for example in Openshift

-Open Openshift console
-Click Applications >  Routes 
-Create Route
-Set:

Name = nim
Hostname = nim.<fqdn hostname of router>
Service = doi-nim
Target Port = 8080-8080

-Click Create

2) Validate the access

http(s)://nim.<fqdn hostname of router>/ca-nim-sm/ui/login.jsp

For example:

http://<your nim routers>/ca-nim-sm/ui/login.jsp
username=nimadmin ; password=nimadmin

IMPORTANT: Once troubleshooting is completed delete the temporary NIM route 

Additional Information

DX O2 Nim Troubleshooting