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Encryption Management Server maximum message size

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Article ID: 214698

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Updated On:

Products

Encryption Management Server Encryption Management Server Powered by PGP Technology Gateway Email Encryption Gateway Email Encryption Powered by PGP Technology

Issue/Introduction

What is the maximum message size supported by Encryption Management Server?

Environment

Symantec Encryption Management Server release 3.4.2 and above.

Resolution

By default, the maximum message size that Encryption Management Server supports is 100 MB.

For Web Email Protection, by default, the largest message size is 50 MB. In addition, by default, the largest size of a single attachment is 15 MB and the combined size of all attachments on a single message is 20 MB.

Please open a case with Technical Support if you wish to increase these values.