FEATURE REQUEST: Include two-factor authentication for Web Email Protection

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Article ID: 213137

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Updated On:

Products

Encryption Management Server Gateway Email Encryption Desktop Email Encryption Drive Encryption Endpoint Encryption File Share Encryption PGP Command Line PGP Key Management Server PGP Key Mgmt Client Access and CLI API PGP SDK

Issue/Introduction

Symantec Encryption Management Server includes two-factor authentication for some of the administrative features, however; this request is to include two-factor authentication for the Web Email Protection or Web Messenger accounts, such as an SMS text, Symantec VIP Authentication or similar functionality.

Resolution

A Feature Request has been submitted for this two-factor authentication feature.

Symantec Enterprise Division is committed to product quality and satisfied customers. Technical Support filed a Feature Request to add the functionality listed above. This Feature Request is currently being considered by Symantec Enterprise Division to be addressed in a forthcoming version of the product.    

There is no guaranteed date for this request from the Encryption Product Management team, or the Encryption Engineering team at this time. Please be sure to refer back to this article periodically as any changes to the status of the request will be reflected here. You can also submit a new ticket to Symantec Enterprise Support to receive a direct update from our team or to have your organization added to the list of companies that desire this Feature Request.

Additional Information

PGP Server: ISFR-1588, EPG-22847 -

SEE Management Server: ISFR-2106/EPG-26434