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LiveUpdate Administrator 2.3.8 distribution fails randomly once a month

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Article ID: 212355

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Updated On:

Products

Endpoint Protection

Issue/Introduction

LiveUpdate Administrator 2.3.8 distribution jobs fail randomly once a month.

lua-application-0.log shows the following error:

2021-04-01 06:37:07,210 [transfer12] ERROR rcl.HttpHelper [] - Error while uploading file : d:\TempDownload\minitri.flg
java.net.UnknownHostException: http://proxy:80
at sun.nio.ch.NioSocketImpl.connect(NioSocketImpl.java:567) ~[?:?]
at java.net.Socket.connect(Socket.java:648) ~[?:?]
at sun.net.NetworkClient.doConnect(NetworkClient.java:177) ~[?:?]
at sun.net.www.http.HttpClient.openServer(HttpClient.java:474) ~[?:?]
at sun.net.www.http.HttpClient$1.run(HttpClient.java:526) ~[?:?]
at sun.net.www.http.HttpClient$1.run(HttpClient.java:524) ~[?:?]

Cause

This issue happens when a proxy address is used anywhere in LUA UI then the proxy host and port get stuck as a JVM property and LUA inadvertently uses this proxy for all the further communications which causes these failures.

Environment

LiveUpdate Administrator 2.3.8

Resolution

This issue is resolved in LiveUpdate Administrator 2.3.9. You can download this build here

Additional Information

ESCRT-5911