Clarity PPM: What is the business logic for Idea Status Lookup Values?

Products

• Clarity PPM On Premise

Issue/Introduction

In some instances, there are times where some values do not appear.

What are the rules of the Idea Investment Status attribute values?

Resolution

Upon creating a new Idea, only 2 status values appear 'Unapproved' and 'Submitted for Approval'.  (Note that this is in the Classic UI. In Modern UX, all statuses are visible however the following logic remains the same)

Once the status has been changed to 'Submitted for Approval', only the following additional values appear and are valid:

• Rejected
• Incomplete
• Approved

 

If the status is 'Approved', only the following values appear and are valid:

• Incomplete
• Rejected
• Submitted for Approval

 

If the status is 'Incomplete' it indicates a request for more information. The idea can then be directly 'Approved' or 'Submitted for Approval' again.

If an 'Incomplete' Idea Status is changed to 'Rejected', an error message is shown (INV-0007: Please enter a valid status code).

This is because the Idea should first be 'Submitted for Approval' and then 'Approved' or 'Rejected'.