Non informative error CMN-0009 selecting invalid Idea Status values in Modern UX
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Non informative error CMN-0009 selecting invalid Idea Status values in Modern UX

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Article ID: 188794

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

In the Modern User Experience (UX) Idea module, if any of the not valid statuses are picked such as Approved, there is an error message: CMN-0009 Attribute 'Status' has Invalid Lookup Value '8'. Users are confused with this error message. Can there be a more explanatory error?

Steps to Reproduce:

  1. Connect to Clarity - New UX
  2. Go to Ideas - click on Create New
  3. In the New Idea Board flyout, enter all the required fields
  4. For Status select one of the non-valid statuses, i.e. Approved

Expected Results: A comprehensive error message stating this value is not available for direct selecting 

Actual Results: If any of the not valid statuses are picked such as Approved there is an error message: CMN-0009 Attribute 'Status' has Invalid Lookup Value '8'. 

Environment

Release : All Supported

Resolution

Engineering reviewed this as DE54422 and determined this would be something that would be considered as an enhancement.