Known Issues with PGP Encryption Desktop and macOS 11/Big Sur (Symantec Encryption Desktop)

Products

• Encryption Desktop Corporate Powered by PGP Technology
• Encryption Desktop Powered by PGP Technology
• Encryption Desktop Professional Powered by PGP Technology
• Encryption Desktop Storage Powered by PGP Technology
• Desktop Email Encryption, Powered by PGP Technology
• Drive Encryption Powered by PGP Technology
• Desktop Email Encryption
• Drive Encryption
• Encryption Management Server
• Endpoint Encryption
• File Share Encryption
• Gateway Email Encryption
• Mobile Encryption for iOS
• PGP Encryption Suite
• PGP Command Line
• PGP Key Management Server
• PGP Key Mgmt Client Access and CLI API

Issue/Introduction

On a macOS Big Sur computer installed with Symantec Encryption Desktop and Symantec Endpoint Protection, the messaging function of Symantec Encryption Desktop may not work. 

 

Resolution

Symantec Development is aware of this issue and is currently working to resolve. 

Please refer back to this article for updates, or contact support for more information.

The following are useful articles when working with macOS Big Sur and PGP Encryption Desktop 10.5 MP1:

207386 - Deploying PGP Encryption Desktop with MDM deployment settings on macOS (Symantec Encryption Desktop)
207397 - How to allow system extensions and configure MDM profile on macOS Big Sur 11.x with PGP Encryption Desktop (Email Encryption and Virtual Disk)
207391 - Configuring SSL/TLS for email communication for the Mail app with macOS Big Sur/macOS 11 and PGP Encryption Desktop