MSP Task Durations Change when using a Custom Calendar

book

Article ID: 206281

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When using a custom calendar that has workdays being Sunday thru Thursday, the duration changes when exporting a project to MSP. 

Steps to Reproduce: 

1. Create a new calendar having 8 hour workdays between Sunday - Thursday (Friday and Saturdays are non-workdays)
2. Create a project in Clarity 
3. Export this project to MSP 
4. Change the Project calendar to the new calendar created in Step 1
5. Create a 5 day duration task with dates starting on Sunday and ending on a Thursday (example: 1/10/2020 - 1/14/2020)
6. Save the project back to Clarity 
7. Confirm that Clarity also shows the task as having the same dates and a duration of 5 days
8. Re-export the project to MSP 

Expected Results: The task has the same start and finish date, and the duration remains at 5 days. 
Actual Results: The task dates have changed, and the duration is now 4 days. 

Cause

Caused by DE59383

Environment

Release : 15.9

Component : CA PPM MICROSOFT PROJECT (MSP)

Resolution

DE59383 is under review by engineering for a resolution. 

Workaround: 
1. Assign a dummy assignment OR
2. Make the task be Fixed Duration