Connect to the cabi diagnostic port (Jasper Report Server) with the tomcat probe

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

How can I connect to the cabi diagnostic port with the tomcat probe?

I'm trying to connect to the Japser Report Server to monitor the tomcat server but I'm getting the error below:

"Naming problem, reason: java.io.IOException: Failed to retrieve RMIServer stub: javax.naming.CommunicationException [Root exception is java.rmi.ConnectIOException: non-JRMP server at remote endpoint]: Failed to retrieve RMIServer stub: javax.naming.CommunicationException [Root exception is java.rmi.ConnectIOException: non-JRMP server at remote endpoint]"

Environment

Release: 20.x
Component: tomcat probe

Resolution

- make a backup of the following file

External
C:\Program Files\CA\SC\CA Business Intelligence\apache-tomcat\webapps\jasperserver-pro\WEB-INF\js.diagnostic.properties

Bundled
C:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\cabijs\WEB-INF\js.diagnostic.properties

- edit the file and change:

diagnostic.name = jasperserver

to

diagnostic.name = jmxrmi

- reboot the entire cabi server (external), or the cabi robot (bundled)

- configure the source in the tomcat probe and test the connection again

Additional Information

Related KB:

Tomcat probe doesn't connect to Spectrum OneClick tomcat server

https://knowledge.broadcom.com/external/article?articleId=91787

tomcat (Tomcat Server Monitoring) Release Notes

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/tomcat-tomcat-server-monitoring/tomcat-tomcat-server-monitoring-release-notes.html