Protection Engine ICAP Response: 539 Aborted - No AV scanning license

Products

• Protection Engine for NAS
• Protection Engine for Cloud Services
• Protection for SharePoint Servers

Issue/Introduction

You attempt to scan a file using Symantec Protection Engine (SPE) and receive the following ICAP response: ICAP/1.0 539 Aborted - No AV scanning license

Your connector may report the following or similar: NO_AV_LICENSE

 

 

Cause

Protection Engine is unlicensed

Resolution

Install your license for Protection Engine. Follow these instructions to install the license.