Recently upgraded Symantec Endpoint Protection (SEP) clients that are configured to update content from a LiveUpdate Administrator (LUA) server fail to update.
Content for the new SEP version has not been selected for download and distribution in LUA.
Matching major release version (14.2, 14.3, 14.3 RU1, 14.3 RU2, etc…) client content must be downloaded and distributed in LUA in order for content to be available and download by the client. Maintenance patches will not require any change to the selected content.
Example: For clients recently upgraded to 14.3 RU3, 14.3 RU3 content will need to be downloaded and distributed.
Configure LUA to download and distribute the new SEP version content