Webview does not launch - An Error Occurred :No Post Office Specified

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

 

Unable to launch the Webview Client - Getting a No Post Office Specified error code

Environment

Release : 10.7.0

Component : Webview Client 

Cause

Basically, "No Post Office Specified Exception" It is normally reported when Webview is not able to connect to EM/MOM".

Or

If Webview process is killed by either EM Control Script (EMCtrl.sh/bat) or by the system. 

Resolution

1. Try restarting Webview 

2. If the problem still persists,  try clearing OSGI cache or Webview Cache, browser cache, and java cache and see if there is any improvement.

https://knowledge.broadcom.com/external/article?articleId=100299