DX OI - Is it possible to create a new custom Field in ServiceNow incident that includes the UIM process name?
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DX OI - Is it possible to create a new custom Field in ServiceNow incident that includes the UIM process name?

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Article ID: 199325

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

Is it possible to publish the highlighted process/service name in a separate filed in ServiceNow?
 
i.e affected CI:tabasminagent.exe or affected CI:Windows Time 




Environment

OPERATIONAL INTELLIGENCE - 1.3.2 , 20.2

Resolution

This capability is currently not possible, below, userstory has already been opened for this current limitation:

US699733 -  Be able to create a new custom Field in SNOW incident that includes UIM process name

 

 

 

Additional Information

DX OI - Troubleshooting, Common Issues and Best Practices

https://knowledge.broadcom.com/external/article/190815/dx-oi-troubleshooting-common-issues-and.html