Lost admin CLI password

Products

• Endpoint Detection and Response
• Endpoint Protection with Endpoint Detection and Response
• Advanced Threat Protection Platform

Issue/Introduction

The password for the admin CLI account of Symantec Endpoint Detection and Response (SEDR) has become lost.

Resolution

If the password for the admin CLI account becomes lost, please re-install the Symantec Endpoint Detection and Response (SEDR) appliance software.

 

To Prepare for re-install, please see:

https://knowledge.broadcom.com/external/article/171913/preparation-checklist-for-reinstalling-a.html