Symantec Endpoint Detection and Response (SEDR) End of Service Dates
Article ID: 197030
Updated On:
Products
Issue/Introduction
You are looking to determine when the current versions of Symantec Endpoint Detection and Response (SEDR) will no longer be supported.
Resolution
As part of Symantec’s transition into Broadcom, the Symantec End of Life Policy has been updated. For policy information, see the Broadcom Maintenance Policy Handbook. Broadcom makes a reasonable effort to provide a minimum of 12 months advance notice of a version EOS or product EOL. During the time between the announcement date and the actual EOS or EOL date, full support for the product or version will continue.
As of the publication date of this article, the following terms apply and the dates shown below are in effect:
Table 1: Terms and definitions:
| Term | Definition |
| “End of Life” (EOL) | Refers to the discontinuation of a software or hardware product or a hosted service. (This article does not reflect discontinuation of a product.) |
| “End of Service” (EOS) | Refers to the discontinuation of a specific product version or release, hereafter called “version.” A product version is EOS when no future development, engineering, or Support engagement is provided for that specific version of the product. The product itself continues to be supported at a more current version level, and customers are urged to upgrade to the latest version to receive improvements and fixes. Symantec maintains an active engineering engagement on the latest Generally Available (GA) version and the version immediately preceding it (GA-1). The release of a new GA version triggers the start of the EOS period for the GA-2 version unless stated otherwise. |
Table 2: Product Versions and EOS dates for Symantec Endpoint Detection and Response (SEDR)
|
SEDR Version |
General Availability (GA) |
End of Service (EOS) |
|
4.11.0 |
22-April-2025 |
* |
|
4.10.0 |
25-June-2024 |
22-April-2026* |
|
4.9.1 |
14-March-2024 |
31-Dec-2025 |
|
4.9.0 |
13-February-2024 |
14-March-2024** |
|
4.8.0 |
21-June-2023 |
21-June-2025 |
|
4.7.1 |
05-December-2022 |
21-June-2025 |
|
4.7.0 |
26-October-2022 |
21-June-2025 |
* - The estimated EOS date for this release is one year after the GA date of the next release, but the actual EOS date will depend on when the release becomes version GA-2.
** - SEDR version 4.9.0 was updated from GA to EOS status following the discovery of a critical issue.
Additional Notes:
- Versions of SEDR that are older than those listed above have passed their EOS dates and are no longer supported.
For additional information about the Symantec EDR versions and EOS dates, please see the Product Lifecycle page > https://support.broadcom.com/web/ecx/productlifecycle
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