While opening the OBS Department field from the New User Experience (UX) Idea Details page, the following error appears:
API-1003 : Could not find resource OBS_BROWSE_FLT_IDEA.
ERROR ... Could not retrieve lookup data for lookup type:
The OBS Department field is confirmed to be API enabled from studio configuration:
Release : 15.7.1 and 15.8
OBS_BROWSE_FLT_IDEA is a deprecated view and should have been ideally upgraded to OBS_BROWSE_FLT_ALL. The upgrade path found for an affected Clarity SAAS environment was a direct upgrade from release 184.108.40.206 to 220.127.116.11.
Run the following steps against the Clarity DB:
UPDATE odf_custom_attributes SET LOOKUP_TYPE ='OBS_BROWSE_FLT_ALL'
Commit the changes after the update
Department OBS lookup should start to work in the new UX
See also: API errors - known causes for Clarity