WA Autosys: How to turn on debugging for sendevent in a job?
Article ID: 191679
Updated On:
Products
Issue/Introduction
A job definition contains sendevent in the definition, this job is failing to run.
Environment
Release: All Supported Versions
Component: Workload Automation AE (AutoSys Edition):
Cause
To debug the sendevent command enable extra logging in the AutoSys side.
Resolution
Steps to turn on debugging for the sendevent command to a job, when that job contains a sendevent in its job definition:
1. Locate the configuration file in $AUTOUSER/config.$AUTOSERV. E.g. /opt/CA/WorkloadAutomationAE/autouser.ACE/config.ACE
2. Make a backup of the file
3. Add or modify the following in the config file (make sure there is no # in front of the lines, which is a comment)
from:
ISDBGACTIV=LIGHT,COMM
AUTOSYS_LOG=1
to:
ISDBGACTIV=HEAVY,LIGHT,COMM,DBQUERY,AFM
AUTOSYS_LOG=1
Note: In Non-Windows, the above values are case-sensitive so make sure all are in CAPITAL letters.
4. On Linux/UNIX restart AE service run command: kill -HUP <PID>
Note: To the get PID of AE service, see this KD here.
On Windows restart the AE service
The debug output file will be written to $AUTOUSER/out on the agent/client machine.
Additional Information
NOTE: After the troubleshooting has been completed, it is recommended to revert back the above changes in $AUTOUSER/config.$AUTOSERV and restart AE service again.
How to configure AE:
For definitions on each of the log level options and more available options see
Feedback
