CPU metric data is not reporting in investigator but is visible in Team Center

book

Article ID: 188211

calendar_today

Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

CPU data is not visible in the investigator in either WebView or the workstation, but the CPU data is visible in Team Center metrics view. 

All other metrics are visible as expected and if the CPU data is viewed via the Management Module editor in a metric grouping it can be seen there.

Cause

Exact cause was never confirmed

Environment

Release : 10.7.0

Component : APM Enterprise Manager

Resolution

Problem in this situation was resolved after clearing the EM cache on the MOM as described in this KB

Attachments