“Unexpected token END OF FILE at position 0” installing new PAM license.
Article ID: 186461
CA Privileged Access Manager (PAM)
When I try to install a new license on a PAM Appliance, I receive the following error message:
"Unexpected token END OF FILE at position 0”
The more likely causes for this error are:
The license files are corrupted.
The new license files do not contain the same features the old license installed on the node had.
Product: Layer 7 Privileged Access Manager.
Please open a new case to request a new set of licenses, providing the
files from both appliances and a screenshot of the '
' tab in the '
Configuration / Licensing
' pane in the PAM Client:
Creating the sysinfo file in PAM 3.x to request a license.
Licensing and Product Usage