After restarting a Common Services Message Service server, the following message is displayed in the MOI appliance profiler-maas.log just before the microservice stops:
2020-02-21 00:27:00.361 INFO 69 --- [io-58585-exec-5] c.c.o.e.m.h.MetricProcessor : ____________________________________________
2020-02-21 00:27:00.361 INFO 69 --- [io-58585-exec-5] c.c.o.e.m.h.MetricProcessor : /------------------ALERT----------------------\
2020-02-21 00:27:00.361 ERROR 69 --- [io-58585-exec-5] c.c.o.e.m.h.MetricProcessor : For MOI 2.0.05, the required MS Server is 1.4.2 or higher. Found the incompatible version of Message Service Server : 1.3.7. Please refer the knowledge base for further instructions.
2020-02-21 00:27:00.361 INFO 69 --- [io-58585-exec-5] c.c.o.e.m.h.MetricProcessor : \--------------------------------------------/
Release : 2.0
Component : MF OPERATIONAL INTELLIGENCE
Service Pack: 2.0.05
MOI was interfacing with a back version of Common Services Message Server 1.3.7 that is not supported by MOI 2.0.05.
Upgraded the Message Service Server to release 1.4.8. and the startup problem has been resolved.