Modern UX Error: API-1003: Could not find resourcetimesheetAPP/ unreadPushNotificationsCount

Products

• Clarity PPM On Premise

Issue/Introduction

When navigating the MUX > Timesheets , the error is displayed:

API-1003: Could not find resourcetimesheetAPP


The .har file shows HTML error 404 and when viewing the response header, the message is:
{"resourceId":null,"httpStatus":"404","errorMessage":"API-1003 : Could not find resource resourceProfiles.","errorCode":"api.invalidResource"}

Environment

Clarty 15.X

Cause

This is due to a browser/server cache issue.

Resolution

Clear the browser cookies and caches. 

Below KB article can be followed to clear clarity caches from the server.

KB 23812: Clarity: Clear cache / restart services for "Error 500" and other issues