How to troubleshooting Patch Management Inventories failing to process?
Step 1. Ensure the Patch Plug-ins are current with the current SMP / Altiris Agents; location detailed on KM: HOWTO56242: Step 2.
Step 2. Ensure the client is not in need of a reboot: TECH127365
Step 3. Ensure the client has consumed a Patch License: HOWTO59456
Step 4. Ensure the PMImport is current
Step 5. Clear the Server-side data hash for Patch Dataclasses: HOWTO60749
Step 6. Configure Client to trap Notification Server Event (NSE) files: HOWTO4191
Step 7. Force a scan of the Patch Management Inventories: HOWTO58971
Step 8. Review troubleshooting Patch Report inaccuracies: TECH167291