Need to force Patch Inventories for Patch Management
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Article ID: 180637
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Updated On:
Products
Patch Management Solution for Windows
Issue/Introduction
How do I force Patch Inventories for Patch Management Solution 7.x and 8.x?
Environment
Patch Management 7.x, 8.x
Resolution
Work through the following steps:
Configure the Windows Assessment Scan to run Always.
Drill down on the Console > Settings > All Settings > Software > Patch Management > Windows System Assessment Scan
De-select the setting 'Send Inventory Results Only If Changed' from the policy
Save Changes
How to refresh the Assessment Scan package and the details of this Policy and its processes are outlined on 178560
Update Configuration on the client to receive the changes to that policy.
Kick off one of the following to force a scan of Patch Inventories:
Go to the Client's Altiris Agent GUI
Software Delivery Tab
Highlight Windows System Assessment Scan
Click on the link, in the left blue pane; under 'Application Tasks' named 'Windows System Assessment Scan'
Run the command on the client to force Patch Inventories
Go to Start > Run and input the following: "C:\Program Files\Altiris\Altiris Agent\Agents\PatchMgmtAgent\AeXPatchUtil.exe" /i
Drill down on the client: C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{6D417916-467C-46A7-A870-6D86D9345B61}\cache
Ensure the 'modified date' is current for the STPatchAssessment.xml file.