Licensing your Messaging Gateway product

Products

Messaging Gateway

Issue/Introduction

You've purchased a license for Messaging Gateway but need information on how to download the license and register the Messaging Gateway product.

Resolution

Downloading the License

Information on obtaining and renewing your product licenses can be found in the following article: Download license keys for Broadcom, CA, Symantec, and VMware products
Each Scanner that you install and enable to use Symantec Messaging Gateway features must be individually registered using your license file. You can use the same license file to register multiple Scanners.

Note: The basic product functionality for Symantec Messaging Gateway requires a single license. In addition to this license, you can also obtain a separate license to enable Symantec Content Encryption. Content encryption lets you encrypt outbound messages for greater security and to track statistics for those messages through the Control Center.
Update: As of September 2025, the Content Encryption feature license no longer needs to be uploaded to the Messaging Gateway. An updated provisioning form must be filled out and returned to the email provided. See the provisioning form documentation provided with the feature licensing or renewal.
When you obtain your license file from Broadcom, save it to a location that you can access from the Control Center.

Licensing SMG on an Internet Connected Network

To license a new SMG system or update the license on an existing Messaging Gateway installation you will need to connect to the SMG Control Center with a web browser from a system that has access to the license / slf file. The Messaging Gateway system that is being licensed needs to be able to connect to the license server register.brightmail.com either directly or via a proxy server.

Log into the SMG Control Center as the admin user or an administrator accout with Full Admin rights.
Go to Administration > Hosts > Licenses
Click Browse and locate the license file.
Click Register License.

NOTE: If you are renewing your license, please note that the Control Center dashboard may take some time to update and reflect the data of the new license.

Licensing SMG on Network with No Internet Access

In some situations, Messaging Gateway is installed onto a network with no Internet access. To license the SMG system in a non-internet connected environment you will need to use the command line license-control command.

Log into the SMG system you want to license as the admin user
Run license-control -l <url> where the url points to an accessible http, https,scp, or ftp server where the license file is stored.

Example

smg> license-control -l scp://'user'@10.20.30.40/home/user/B8000548015_52791262.slf
Offline registration should only be done on a system that is not connected
to the internet, is not intended for anti-spam filtering, and does not
need to download anti-spam rules or software updates. After registration
attempts to download anti-spam rules and software updates will fail.

Are you sure you wish to continue? (yes/no) yes
Password:

Usage for the license-control command

usage: license-control --license <url>
usage: license-control --remove
usage: license-control --status
usage: license-control --help

options:
-l, --license <url>
license file
-r, --remove
remove certificate and license
-s, --status
check status of certificate/license
-h, --help
this usage statement

url:
An scp, ftp, or http url with the following syntax:
scp://'user'@host[:port]/path/file (prompt for password)
scprsa://'user'@host/path/file
ftp://'user':'password'@host[:port]/path/file
ftp://'user'@host[:port]/path/file (prompt for password)
http://host[:port]/path/file

When the user name or password are part of the URL, write them in
quotes if they have any special shell characters in them.

Additional Information

License registration during setup wizard.

Licensing your product.