To transition from BCWF (Blue Coat Web Filter also Symantec Web Filter) to BCIS (Blue Coat Intelligence Services), please follow the steps in Resolution.
BCIS advanced (included with the WPS license) has the added features of Threat Risk level scoring and Geolocation by IP.
BCWF licenses are no longer being renewed or sold by Broadcom.
BCIS is replacing BCWF as a content filtering service.
If you don't have a valid BCIS license, please contact your sales team for further assistance.
If you have a virtual appliance such as a Edge SWG (formerly ProxySG) 1st generation (VSWG-100-Uxx, where xx is the number of users), 2nd generation (SG-VA-Cxx, where xx is the number of cores), enterprise license (ISG-PR-SUB and ISG-PR-ADV-SUB) and are transitioning to a WPS license, you must link your WPS license to your existing serial numbers.
See: Virtual Appliance licenses can expire even with a Symantec Portfolio License Agreement, Web Protection, or Network Protection subscriptions
Once you have linked your licenses then follow the steps below.
Transition from BCWF to BCIS by performing these steps:
In the Management Console, select Configuration > Application Classification > Download.
Click the WebFilter link. The Blue Coat tab opens (Configuration > Content Filtering > Blue Coat).
In the Data Source menu, select WebFilter or Intelligence Services. Then, click Apply.
Administration > Content Filtering > Blue Coat
Change the radio button from Web Filter to Intelligence Services
Click Apply, then click Save.
From configure mode, change to web filter:
# (config) content-filter
# (config content-filter) bluecoat
# (config bluecoat) data-source intelligence-services
# (config bluecoat) download get-now
#(config bluecoat)view Status: Ready Data Source: Intelligence Services <<<<<---- Should say "Intelligence Services" here Lookup mode: Always Category review message: Disabled Dynamic Categorization: Service: Enabled Mode: Real-time Send HTTPS info: Path Secure: Enabled Forward Target: <Use System Settings> SOCKS Gateway Target: <Use System Settings> Send request info: Enabled Send malware info: Enabled Version: 431240244 License Type: Subscription Licensed Until: Fri, 23 Jun 2023 00:00:00 UTC Data Valid Until: Wed, 02 Aug 2023 00:00:00 UTC Service: Enabled Download method: Direct Last successful download: Time: Thu, 04 May 2023 15:54:38 UTC Downloaded from: https://subscription.es.bluecoat.com/categorization/database