search cancel

Upgrading Reporter 11.x to newest release

book

Article ID: 173726

calendar_today

Updated On:

Products

Reporter-S500 Reporter Reporter-VA

Issue/Introduction

You would like to upgrade Reporter currently running on version 11.x. 

Note: 

  • Because of continuous, incremental changes to database architecture for each new Reporter version, you cannot downgrade the Reporter appliance or VA instance to a previous version. 
  • There is no need to regenerate databases. Reports function as they did before.
  • Currently, there is no option to upgrade the Reporter from Web user interface (GUI)

Environment

Reporter version 11.x

Resolution

Before you begin: 

  1. Verify that Reporter is currently not processing logs or running databases

    Admin > General Settings > Data Settings > Databases
    Admin > General Settings > Data Settings > Log Sources

    Use Action button to stop processing.
     
  2. Verify if no database is in the middle of a rebuild
     
  3. Verify if RAID is not performing a re-sync 

    CLI command: # raid status

 

Upgrade procedure: 

  1. Download the latest version from the Broadcom Support Portal
  2. Place the download bcsi package on a local web server that is reachable by the Reporter device
  3. Enter the following CLI command on Reporter

    # installed-systems load <URL>
     
  4. Enter # installed-systems view  to check installed system images
  5. Enter # installed-systems default  to set the new default system
  6. Restart the system gracefully from CLI by entering # restart 

Additional Information

Note: Please be aware that Reporter 11.1.x can be only manage by Management Center. It means there is no GUI/Management Console