Upgrading Reporter 11.x to newest release

Products

• Reporter-S500
• Reporter
• Reporter-VA

Issue/Introduction

Upgrading Reporter currently running on version 11.x. 

Note: 

• Because of continuous, incremental changes to database architecture for each new Reporter version, you cannot downgrade the Reporter appliance or VA instance to a previous version. 
• There is no need to regenerate databases. Reports function as they did before.
• Currently, there is no option to upgrade the Reporter from Web user interface (GUI).

Environment

Reporter version 11.x

Resolution

Before you begin: 

1. Verify that Reporter is currently not processing logs or running databases
   
   Admin > General Settings > Data Settings > Databases
   Admin > General Settings > Data Settings > Log Sources
   
   Use the Action button to stop processing.
    
2. Verify that no database is in the middle of a rebuild
    
3. Verify that RAID is not performing a re-sync 
   
   CLI command: # raid status

 

Upgrade procedure: 

1. Download the latest version from the Broadcom Support Portal
2. Place the download bcsi package on a local web server that is reachable by the Reporter device
3. Enter the following CLI command on the Reporter
   
   # installed-systems load <URL>
4. You can place a download package on the Management Center. For instructions please see Reporter Upgrading Through Management Center
    
5. Enter # installed-systems view  to check installed system images
6. Enter # installed-systems default  to set the new default system
7. Restart the system gracefully from CLI by entering # restart 

Additional Information

Note: Please be aware that Reporter 11.1.x can be only managed by the Management Center. It means there is no GUI/Management Console