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Hardware and Performance 101 for ProxySG
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Article ID: 173246
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Updated On:
Products
ProxySG Software - SGOS
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Issue/Introduction
Common questions and troubleshooting for Symantec ProxySG hardware, including:
Appliance performance issues
Hardware warranty information
Return merchandise authorization (RMA) information
Resolution
General hardware information
Return merchandise authorization (RMA) for Symantec hardware
Upgrade hardware diagnostics and BMC firmware on S-Series appliances
License and Service Terms
Foundation Agreement
Hardware performance
CPU Monitor reports high CPU usage in SSL and Cryptography
CPU Monitor reports high CPU usage in TCPIP
ICAP queued sessions, slowness, or latency on ProxySG
Troubleshoot high CPU usage with ProxySG or Advanced Secure Gateway
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