You want to understand how Symantec ProxySG and Advanced Secure Gateway (ASG) work or interoperate with Microsoft Office 365.
With the introduction of MS-TURN and SIP protocol detection along with CRL distribution points certificate extension support required for Skype for Business operation there are no known issues with processing full SSL interception for all Office 365 applications and traffic. The only known issues are regarding authentication support for some Office 365 applications and performance considerations when processing Office 365 traffic in general. More details can be found in the Office 365 Guide.
See the Office 365 Guide for best practices, supported releases, configuration information, and known issues.
This article provides links to additional support knowledge base articles for topics or issues not currently covered in the Web Guide.
Minimum release recommendations for Office 365 traffic processing:
For Symantec recommended releases, see Recommended stable releases for ProxySG and Advanced Secure Gateway (SGOS).
The following are a list of additional Office 365 related knowledge base articles with information not currently covered in the Web Guide: